Privacy Policy
Last updated: 27/12/2025
This Privacy Policy explains how One Pixel Off (“we”, “us”, “our”) collects, uses, and protects personal data when you visit this website or contact us.
1. Who is responsible for your data (Controller)
One Pixel Off
Email: letstalk@onepixeloff.be
Business details: BE 1023.838.760
Registered office: Available on request
2. What data we collect
When you use our contact form, we may collect:
- Name
- Email address
- Phone number (optional)
- Company (optional)
- Country
- Website (optional)
- Message content
3. Analytics (Google Analytics)
We use Google Analytics, a web analytics service provided by Google, to understand how visitors use our website and to improve performance and content.
Google Analytics may set cookies or use similar technologies to collect information about your use of the website. The information generated is typically transmitted to and processed by Google on our behalf.
Legal basis: Where required by applicable law (including in the EU/EEA), we only load Google Analytics after you have given consent to analytics cookies. Where consent is not required, we rely on our legitimate interests in improving the website.
How to withdraw consent: You can change your cookie preferences at any time via the cookies settings (or by clearing cookies in your browser).
Opt-out: You can also block analytics cookies in your browser settings. Google also provides an opt-out browser add-on for Google Analytics.
We also store limited technical and security metadata related to your submission, such as:
- IP address
- User agent (browser/device information)
- Date and time of submission
When you browse this website, we use essential cookies for basic functionality and security (such as session and CSRF protection).
4. Why we use your data (purposes)
- To respond to your inquiry and communicate with you
- To keep an internal record of contact requests
- To prevent spam, abuse, and security incidents
5. Legal basis (GDPR)
We process your data based on our legitimate interests in responding to requests, managing business communications, and protecting our website from abuse. When you submit the contact form, you provide the information voluntarily.
6. How long we keep your data (retention)
We retain contact form submissions for 12 months after the last contact, unless we need to keep them longer for legitimate business reasons (for example, to follow up on a project) or legal obligations.
Session cookies are temporary and expire automatically. The exact duration may depend on your browser settings and our session configuration.
7. Who we share data with
We do not sell your personal data. We may share or make data available to trusted service providers that help us operate the website and communications, such as:
- Hosting/infrastructure providers (where our website/database is hosted)
- Email service providers (to send and receive messages)
These providers process data on our behalf and only as necessary to provide their services.
8. International transfers
If our service providers process data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place where required.
9. Security
We take reasonable technical and organizational measures to protect your personal data, including access controls and encryption in transit (HTTPS). No method of transmission or storage is 100% secure, but we work to protect your data appropriately.
10. Your rights
If you are in the EEA/UK, you have rights under data protection laws, including the right to:
- request access to your personal data
- request correction of inaccurate data
- request deletion of your data
- object to or restrict certain processing
- request data portability (where applicable)
To exercise your rights, contact us at security@onepixeloff.be.
You also have the right to lodge a complaint with your local supervisory authority. In Belgium, this is the Gegevensbeschermingsautoriteit / Autorité de protection des données (GBA/APD).
11. Cookies
We use essential cookies necessary for the operation and security of this website, such as:
- Session cookie (to keep the site functioning during your visit)
- CSRF cookie/token (to protect forms against malicious submissions)
You can control cookies through your browser settings. Blocking essential cookies may affect site functionality.
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above indicates when changes take effect.